Responsible Gaming
at a7bot

a7bot takes underage gambling prevention with the utmost seriousness. During the registration and KYC (Know Your Customer) verification process, all players based in Bangladesh are required to provide valid proof of age — such as a National Identity Card (NID), passport, or birth certificate — before withdrawals are processed and before full account access is granted.

If you are a parent or guardian and you believe a minor in your household may have accessed the a7bot platform, please contact us immediately at [email protected] with the subject line "Underage Account Report". We will investigate and act swiftly. We also strongly encourage parents and guardians to use parental control software on shared devices to prevent access to online gambling platforms by those under 18.

Beyond the minimum age threshold, players must also confirm that gambling is lawful in their jurisdiction at the time of use, that they are not acting on behalf of a third party, and that they are not a registered self-excluded player. a7bot is a platform intended solely for recreational adult entertainment. If you are uncertain whether you meet the eligibility requirements, please reach out to our support team before registering.

For the vast majority of players, gambling on a7bot is an enjoyable leisure activity — a way to follow cricket, try slot games, or experience live casino entertainment. However, for a small number of people, gambling can develop into a harmful pattern. Recognising the early warning signs is the most important step in getting the right support before problems escalate.

Problem gambling is not defined by how much money you spend or how often you play. It is defined by the impact that gambling has on your life, your finances, your relationships, and your mental wellbeing. a7bot encourages all players to periodically ask themselves whether their gambling habits remain within healthy boundaries.

The following warning signs may indicate that gambling is becoming a problem. Experiencing even a few of these on a regular basis is a reason to take action:

One of the most effective tools for maintaining healthy gambling habits is setting financial limits on your account before you begin playing. a7bot supports player-initiated deposit limits that cap the amount of money you can add to your account over a defined time period. These limits are a proactive measure — they work best when set thoughtfully before a session, not after a losing streak.

The following types of financial controls are available to a7bot players:

Sometimes a player simply needs a break — not necessarily because gambling has become a serious problem, but because they want to reset, reflect, or manage their time and money more carefully. a7bot's time-out feature allows you to temporarily pause your account for a defined period, during which you will not be able to log in, deposit, or place any bets.

Time-out periods are available in the following durations:

• 24-Hour Time-Out: A one-day cooling-off window. Ideal if you feel you have been playing too frequently over recent days and want a short, structured break.
• 7-Day Time-Out: A one-week pause on all gaming activity. Useful after a significant loss or a period of particularly intense play.
• 30-Day Time-Out: A full calendar month away from the a7bot platform. A meaningful reset for players who want extended time to reassess their habits.
• 90-Day Time-Out: A three-month break for players who want a longer-term pause without committing to permanent self-exclusion.
• Custom Duration: Players may also request a custom time-out duration by contacting support. We will apply any reasonable duration requested.

To activate a time-out, contact a7bot support at [email protected] with the subject line "Time-Out Request", your registered account username, and your preferred time-out duration. Our team will process the request within one business hour during Bangladesh Standard Time (BST, UTC+6) operating hours.

Time-out is distinct from self-exclusion: a time-out is a temporary measure with a defined end date, while self-exclusion is a longer-term commitment. If you find yourself repeatedly requesting time-outs or returning to gambling immediately after a time-out expires, this may be a sign that a longer self-exclusion is the more appropriate tool — see Section 5 below.

Self-exclusion is a formal, binding commitment between you and a7bot to close your access to the platform for an extended period. It is the most robust responsible gaming tool available and is intended for players who have identified that their gambling has become harmful or is at serious risk of becoming so. a7bot treats all self-exclusion requests with complete seriousness and confidentiality.

Self-exclusion periods available at a7bot are:

• 6-Month Self-Exclusion — minimum available period
• 1-Year Self-Exclusion
• 3-Year Self-Exclusion
• 5-Year Self-Exclusion
• Permanent Self-Exclusion — indefinite closure with no automatic reinstatement

Once a self-exclusion is applied, the following steps are taken immediately:

If you are concerned about your gambling — or about someone else's — the most important thing to know is that help is available, and asking for it is a sign of strength. a7bot's support team is trained to handle responsible gaming enquiries with sensitivity, confidentiality, and without judgment. We are here to help, not to retain players at the cost of their wellbeing.

Reaching out to a7bot directly is the fastest way to activate any of our responsible gaming tools. Our team operates during Bangladesh Standard Time (BST, UTC+6) business hours and aims to respond to all responsible gaming requests within one business hour.

Advice for family members and friends. If you are concerned about the gambling habits of a family member or someone close to you, we encourage you to have an open, non-judgmental conversation with them about your concerns. You can also contact a7bot support on their behalf to ask about tools and options — while we are not able to modify another player's account without their consent, we can provide information about the resources available.

Keeping gambling in perspective. Healthy gambling means treating it as a form of entertainment with a defined budget — not as an income source, an investment strategy, or a way to solve financial problems. Before each session, decide how much you are comfortable losing, set that as your limit, and commit to stopping when that limit is reached, regardless of whether you are ahead or behind. This simple habit is the foundation of responsible play.

Protecting your account. Never share your a7bot login credentials with anyone else, including family members. Keeping your account private ensures that only you control the limits and safety tools on your account, and prevents accidental or unauthorised use by others — including minors in your household.

Responsible gaming is not a compliance checkbox at a7bot — it is a core part of how we operate. We believe that a sustainable, trustworthy gaming platform is one that actively supports its players' wellbeing, even when doing so means encouraging a player to take a break or step away entirely. A player who gambles safely and within their means is the only kind of player we want on this platform.

a7bot's commitment to responsible gaming in Bangladesh includes:

• Strict enforcement of the 18+ age requirement through document-based identity verification on all accounts
• Free, accessible responsible gaming tools including deposit limits, loss limits, time-out, and self-exclusion for every registered player
• No marketing or promotional communications sent to players who are in a time-out or self-exclusion period
• Staff training to recognise and respond appropriately to signs of problem gambling in player communications
• Proactive monitoring of play patterns that may indicate at-risk behaviour, with outreach to affected players where appropriate
• Transparent, plain-language documentation of all responsible gaming tools and policies on this page and in our Terms & Conditions
• A commitment never to use aggressive re-engagement tactics — such as "chase" bonuses or urgent "limited time" offers — targeting players who have recently used responsible gaming tools

This Responsible Gaming policy is reviewed and updated regularly to reflect best practices. If you have suggestions for how a7bot can improve its responsible gaming provision, we welcome your feedback at [email protected]. Gambling should always be fun — and a7bot is here to help keep it that way.